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                                        What to Say When Your Client Tells You,
                                        "I Want My Friend to Cooperate and
                                        Receive Some of Your Commission." It's
                                        the moment that real estate agents
                                        dread. You've been showing properties to
                                        your client, you've found one that you
                                        think will work for your them, and then
                                        completely unexpectedly you hear them
                                        say: "I
                                        have a friend who has a real estate
                                        license and I want him to cooperate and
                                        receive some of your commission." And
                                        just when you thought you were getting
                                        closer to earning some good money with
                                        the client, you've now got a brand new
                                        situation on your hands you have to deal
                                        with. This
                                        is where both new agents and mediocre
                                        agents often just roll over and cave-in
                                        to the client, offering a portion of
                                        their commission to the client's friend
                                        who has the license. But seasoned
                                        professionals on the other hand
                                        definitely know this is no time to stand
                                        for this kind of treatment from anyone. This
                                        problem oftentimes stems from the
                                        inaccurate assumption by many people,
                                        that possessing a valid real estate
                                        license is the most important component
                                        for getting paid commissions. But while
                                        it's necessary to have a real estate
                                        license to legally receive
                                        commissions, having the license itself
                                        is really meaningless unless one does
                                        the work to create the opportunities to get
                                        paid the commissions. With
                                        this in mind I'm completely appalled at
                                        the number of people I hear of who
                                        complete all the work and pass the exam
                                        necessary to get their real estate
                                        licenses, and then never do much of
                                        anything else to find and close
                                        transactions. Continuing
                                        along this line of thought, during the
                                        Spring of 2005 I was reading an article
                                        in the Los Angeles Times discussing this
                                        subject, and the President of one of the
                                        realty boards in the L.A. area was
                                        quoted as saying that
                                        "approximately 75% of our members
                                        close between zero and one transaction
                                        every year." Now
                                        this was in the first half of 2005, in a
                                        market that was completely on fire in
                                        Southern California! I'm just
                                        dumbfounded to hear these statistics
                                        quoted during the absolute best of times. And these weren't
                                        just
                                        licensed real estate agents, these were
                                        agents who took the additional step of
                                        actually joining a realty board! Which
                                        means they were most likely affiliated
                                        with a real estate office, and had their
                                        license registered under the Broker's
                                        License in that office. I
                                        wonder what the statistics would be then
                                        for all real estate licensees, including
                                        those who never even affiliated their
                                        license with a real estate brokerage
                                        office? It
                                        just shows you how difficult it is for
                                        most people to consider the possibility
                                        of ever prospecting and facing
                                        rejection, even if it offers great
                                        success as long as you're willing to do
                                        it. But then of course the general
                                        public keeps telling us that we don't
                                        really do much to earn our commissions
                                        as real estate agents, and that we're
                                        extremely overpaid.   I'd like to hear the
                                        opinion of these exact same people once again after
                                        prospecting just one week on their own
                                        in real estate
                                        for about 10-12 hours. With
                                        this in mind, when a client tells you
                                        they have a friend who they'd like to
                                        have cooperate in your real estate
                                        commission, they don't understand the
                                        nature of our business. The toughest
                                        part of our business is finding the
                                        right property where the two parties
                                        involved can agree upon closing a
                                        transaction. Yes, there are other
                                        difficulties that must be overcome along
                                        the way all the way through the closing,
                                        but nothing that you'd want to start
                                        sacrificing your commission to anyone
                                        over. Especially when you know the other
                                        person has no experience in the
                                        business, they'll most likely do nothing
                                        at all in the transaction, or even worse
                                        they'll make your life more difficult
                                        because of their incompetence. So
                                        you have a situation with your client
                                        where their friend has a license, most
                                        likely an agent's license, and most
                                        likely one not affiliated with any
                                        Broker's License right now. (And it
                                        probably never was affiliated with a
                                        Broker's License at any time since
                                        they've had it, either.) So
                                        in effect, you're probably dealing with
                                        a licensed agent who has no legal right
                                        to receive a commission in the state you
                                        work in, because their license isn't
                                        registered under anyone's Broker's
                                        License right now. What
                                        you really must do is zero in on the
                                        situation and perform what's called a
                                        "reframe," something that
                                        politicians often become brilliant at
                                        doing. And in this situation what you'll
                                        be doing is actually changing the way
                                        your client feels about what they're
                                        asking you to do. Here's
                                        a phrase you may want to utilize in
                                        creating this reframe: "John,
                                        as you and I both know, it's the
                                        locating of the ideal property for you
                                        that determines whether or not I'll earn
                                        and get paid a commission here. The rest
                                        is all follow-up, and I'd never hire
                                        somebody after the fact, give them a
                                        piece of my commission, and have them do
                                        the follow-up for me. That's not real estate
                                        brokerage, John, that's charity." "If
                                        you feel sorry for your friend because
                                        he has a real estate license and he's
                                        never had a successful real estate
                                        career, I understand. But because
                                        bringing him into this situation now
                                        would be an act of charity, you're going
                                        to need to pay him out of your pocket,
                                        not mine." What
                                        this will ideally do is get your client
                                        to recognize he's asking you for an
                                        unreasonable favor for his friend, and
                                        at a huge expense to you. And he'll also
                                        recognize that if he's not willing to
                                        pay the friend out of his own pocket, he
                                        shouldn't be asking you to do it either.
                                        Quite frankly this person is his friend,
                                        not your friend. This
                                        firm, business-like stand will often be
                                        all you'll need to have your client get
                                        rid of the notion of having his friend
                                        cooperate in the commission with you.  
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