2.
Two Great Opportunities for Obtaining
Referrals When
agents begin working in real estate,
they're often focused on finding anyone
who could be a prospect that they can
begin working with. And if an agent
doesn't watch out, this can transition
into the only way they go about
developing new business for themselves.
The problem here is that if the agent
doesn't learn how to ask for referrals,
he or she can miss out on a tremendous
opportunity to develop new, quality
prospects to begin working with. Asking
people for referrals seems like a
simple, easy thing for agents to do. But
if this is the case why do so many
agents not do it? Part of the reason may
be they simply forget to ask for
referrals, and another part of the
reason may be they feel discomfort in
asking people for referrals. With
this in mind I'd like to tell you about
a couple of situations when your clients
and prospects may be in the ideal
emotional state to give you referrals if
you just ask for them...I mean if you're
going ask for referrals, doesn't it make
sense to ask for them when your people
are the most likely to want to give them
to you? Here
are two ideal situations where you may
want to ask for referrals: 1)
Immediately after you've just closed a
transaction with your client In
this situation, the warm fuzzy feeling
that everyone is experiencing sets the
tone for maximizing your probability for
obtaining referrals. It's sometimes as
if the angels can be heard playing their
harps far away in the distance. Any
difficulties along the way in closing
the transaction are often forgotten, as
well as most if not all of the personal
differences you may have experienced
with the client, too. Everyone feels
more peaceful, relaxed, and happy at
this exact moment in time. So
make sure you utilize this moment
wisely. Invite
your client to a celebratory lunch or
dinner. Then somewhere during the meal,
when you feel the moment is right, say
something similar to the following: "I
really enjoyed working with you on this
transaction. And the truth of the matter
is I'd love to work with more people who
are just like you. So who do you know
who may be looking to buy, sell, or
lease real estate at sometime in the
future, who I can begin building a
relationship with?" And
if you've timed your moment correctly,
you have a great chance of obtaining at
least one referral from your client in
this situation. 2)
Immediately after a client has backed
out of closing a transaction. In
this situation, there may be some
feelings of guilt that the client has
about having wasted everyone's time. So
again, it's all about setting the proper
mood at the right moment to have the
client be very willing to mention one or
more referrals to you. So
if you can take the client out to lunch
or dinner once again, this would be a
great way to set the tone for the
moment. If not, being able to talk with
them face-to-face in a quiet setting
will be very helpful also. And once
you've done this, you may want to say
something like the following to them: "I
understand this transaction wasn't right
for you, and that's OK. What's most
important is that we do what's truly in
your best interest in all situations
here. But I would like to ask one favor
of you. Is there someone you know who I
can begin building a relationship with,
so that when they're ready to do their
next real estate transaction, I can be
the agent who represents them?" Again,
if you've timed your moment correctly
and set the right tone, your client is
likely to feel that giving you a
referral is something they definitely
want to do.
Click
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on my one-on-one coaching program to
take your real estate productivity to
the next level. One-on-one coaching is
available for both real estate agents
and company management.
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has me much more focused on doing the things that make me more money and he
holds me accountable to make sure that I do them."
Greg Barsamian
CB Richard Ellis
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